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Apartment · Kuala Lumpur · Kuala Lumpur Federal Territory

Vortex

A well-rated stay on Jalan Sultan Ismail with a rooftop pool and 24-hour reception.

  • Rooftop pool with views
  • 24-hour reception and security
  • Free Wi-Fi in rooms
8.9 Great 81 reviews Booking.com 8.9 · 81 reviews

About

Vortex

Vortex sits on Jalan Sultan Ismail in Kuala Lumpur, putting you in the heart of the city's commercial district. The property offers a range of amenities spread across multiple floors, with a rooftop pool that stands out as a central feature. The 24-hour reception and VIP check-in/out provide flexibility for arrivals and departures.

Guest ratings reflect strong performance across rooms, service, and value, with an overall score of 8.9 from 81 reviews. The indoor pool, fitness centre, and billiard tables add leisure options beyond the standard room experience. Free Wi-Fi in rooms keeps you connected, while the property maintains a no-smoking policy throughout.

  • No smoking on site
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Rooftop pool with views — The rooftop pool includes sun loungers and a pool with a view, offering a relaxing spot above the city.
  • Strong guest ratings — With an overall rating of 8.9 and category scores above 8.6 across rooms, service, and value, guests consistently rate the experience highly.
  • Round-the-clock service — 24-hour reception and security mean you can check in late or get assistance at any hour, with VIP check-in/out available.
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Worth weighing

4 to weigh
  • Limited on-site dining — The property lists a coffee shop but no full restaurant or bar, so for a broader meal you may need to venture out.
  • Check-in window — Check-in is only from 14:00 to 22:00, so if your flight arrives very late, you'll need to plan accordingly despite the 24-hour reception.
  • Check-out starts early — Check-out runs from 06:00 to 11:00, which is earlier than many hotels; late sleepers may find it restrictive.
  • No pets allowed — The property does not accept pets, so if you're travelling with an animal, you'll need to look elsewhere.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Public Bath
  • Pool with view
  • Water slides

Services

  • 24-hour reception
  • VIP check-in/ -out
  • 24-hour security
  • Room service
  • Housekeeping
  • ATM/Cash machine

Health & Fitness

  • Fitness centre
  • Billiard tables
  • Locker room

Activities & Dining

  • Coffee shop
  • Fireplace

Safety & Access

  • No smoking on site
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access
  • Lift

Connectivity & Comfort

  • Free Wi-Fi in rooms
  • Air conditioning

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 81 reviews

Guest-rated 8.9/10 from 81 reviews

Booking.com · 8.9 · 81 reviews

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Location: Vortex is on Jalan Sultan Ismail, a main artery in Kuala Lumpur's central business district, placing you close to office towers and public transport connections.

Vortex 12, Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur Federal Territory, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-22:00
Check-out
By 06:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 22:00, and check-out is from 06:00 to 11:00.

Is parking available at the hotel?

Yes, parking is listed as an available amenity at Vortex.

Are pets allowed?

No, pets are not allowed at this property.

Does the hotel have a swimming pool?

Yes, there is both a rooftop pool and an indoor swimming pool, along with water slides and sun loungers.

Nearby

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The bottom line

A well-rated city stay with a rooftop pool and flexible service, though the check-in and check-out windows require planning.

8.9Vortex's solid rating and amenities make it a dependable choice for travellers who value a good pool and 24-hour support.

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